Please note special hours of operation will be in effect for Saturday September 6, 2014. Click here to review.

Services

CN Tower Access and Mobility Guide

For our guests with wheelchairs, restricted mobility and families with strollers, here is some useful information to help you plan your visit.

 

Courtesy Wheelchairs

The CN Tower has a limited number of wheelchairs that can be borrowed on a first come first serve basis. Since wheelchairs cannot be reserved in advance, we recommend guests bring their own wheelchairs.

Parking

The nearest accessible parking is at the Rogers Centre. Reservations must be booked in advance: Rogers Centre Parking at (416) 341-3004, Monday to Friday 10am-4pm. Alternate parking is available at the outdoor lots along Queen’s Quay (drop off at the CN Tower is recommended).

Drop off

Bremner Boulevard, south of the Tower and east of Rogers Centre.

Wheel-Trans

There is a Wheel-Trans designated stop at Gate 7 of the Rogers Centre.

Entrance

Bremner Boulevard: For our guests with restricted mobility, the only entrance is the Bremner Blvd. entrance. To enter the CN Tower, use the automatic door on the left. The distance from the street to the main entrance is approximately 141m / 435ft.

Tickets

Tickets may be purchased from the Guest Services Desk just inside the main entrance. Be sure to let CN Tower staff know at time of purchase if you are purchasing tickets on behalf of a mobility challenged guest.

Concourse Attractions

An elevator in the main entrance can be used to access these attractions. Use a second elevator within the concourse attractions to access the Ride.

The Maple Leaf Cinema can accommodate wheelchair seating.

Main Elevators

from the Welcome Centre, proceed about 36m / 110ft up the ramp toward security. Once through security, proceed to the elevators and if necessary, ask staff about the shortest route 28m / 85ft. All elevators are accessible and ascend to the LookOut Level.

LookOut Level

All areas are accessible. To descend to the Glass Floor one level below, wait by the same elevator you took up. When the elevator returns to drop visitors off, approach the operator to be welcomed back on board.

Glass Floor / SkyTerrace

To access the SkyTerrace in a wheelchair, approach staff who will open accessible doors. Do not attempt to exit without assistance.

SkyPod

(access to this level for visitors with wheelchairs is complimentary with purchase of any ticket to LookOut)

The first level of this two-tiered observation level is wheelchair accessible and features three 1m (3ft) portholes facing East, West and South for viewing. The second viewing platform must be accessed by stairs.

360  Restaurant

(table height is 0.71m/28in.)

Ramps installed by staff provide wheelchair access to seating areas. Please advise reservations at the time of your booking that you require wheelchair access.

Accessible washroom facilities

There are accessible facilities on each level. For your comfort we recommend the facilities located at the top on the Look Out Level or on the ground at the east end of Retail.

Rest Areas

Mezzanine elevator area, 360 Reservations desk and Le Café. In these or other areas of the Tower, please ask staff for assistance as needed.