Terms and Conditions

1. For ticket delivery problems ONLY, email tickets@cntower.ca. For venue questions consult www.cntower.ca.

2. CN Tower reserves the right to request ID of the Purchaser for tickets sold from this site.

3. Tickets grant a revocable license to the holder, or their designate, for one time admission, as well as use of applicable attractions (subject to age/height/time restrictions) on any regularly scheduled day of operation.

4. All hours and operating schedules are subject to change without notice and all attractions or events are subject to closing or cancellation due to weather conditions or venue capacit.

5. Tickets may not be used with any other promotional offer unless specifically designated.

6. Tickets and gift cards/certificates are non-refundable, cannot be sold, and will not be replaced if expired, destroyed, lost or stolen. Tickets may not be used for advertising promotion (including contests and sweepstakes) or other purposes without the prior written consent of CN Tower management.

7. Use of tickets by anyone other than the purchaser (or whom they have designated) will result in confiscation of the tickets without refund and ejection from the premises. Ticket permits access to only those attractions indicated on the ticket.

8. Management reserves the right to revoke tickets at any time without refund if misused, abused, or if the holder fails to abide by the policies, rules and regulations of CN Tower. Ticket holders may be removed at any time by refund of the purchase price.

9. The holder of tickets agrees to the posted regulations and conditions of use of CN Tower.

10. Tickets must be presented at the admission gates upon visit without exception or full admission and attraction fees will apply.

11. Elevation Advisory! CN Tower advises caution if you suffer from a heart condition, high blood pressure or any balance impairment.

12. Photographs or video tape taken at CN Tower may not be used for any commercial purpose. CN Tower reserves the right to take photographs/video of guests while on CN Tower premises to be used for commercial or promotional purposes. CN Tower management reserves the right to remove from the premises those visitors breaking any law or regulation, without compensation.

13. Release - Ticket holder assumes all risks and danger of, and releases Canada Lands Company CLC Limited, CN Tower, and their management, partners, agents or employees from any liability for personal injury, property loss or damage, whether occurring prior to, during or after visiting CN Tower premises and whether caused by negligence or otherwise.

14. For additional information about the venue, call (416) 868-693

Conditions of use for tickets purchased onsite

Payment options include: Visa, Master Card, Amex, Diners Club, Cash & Interac. All prices are listed in Canadian dollars. Applicable taxes not included in published prices. Prices are subject to change without notice. Children 3 and under receive complimentary admission to the CN Tower.

Protect your ticket.  The unique barcode allows only ONE ENTRY. Following the scanning process the barcode is instantly cancelled prohibiting re-use.

Unauthorized duplication or sale will prevent admittance to CN Tower. Do not buy from any source other than CN Tower, otherwise you will not be able to verify that this is an original valid ticket. CN Tower not responsible for inconvenience due to unauthorized duplication, and reserves the right to deny admission. Admission is subject to compliance with applicable laws, by-laws, regulations and CN Tower conditions of use which can be obtained from the CN Tower or at www.cntower.ca. Failure to comply with the rules may result in non-admission or expulsion.

Conditions of use for tickets purchased online

Tickets purchased online are valid for 90 days from date of purchase. Maximum of 8 tickets per transaction.

When presenting tickets onsite you may do so either on your smart device or in printed form.  If you choose to print your online-purchased tickets, please note that CN Tower has no ability to reprint your tickets onsite so please print before arrival.

Protect this ticket. Valid as black and white or colour printout. Bypass the ticket booth, present full page for admittance at Welcome Centre. The unique barcode allows only ONE ENTRY. Following the scanning process the barcode is instantly cancelled prohibiting re-use.

Unauthorized duplication or sale will prevent admittance to CN Tower. Do not buy from any source other than CN Tower, otherwise you will not be able to verify that this is an original valid ticket. CN Tower not responsible for inconvenience due to unauthorized duplication, and reserves the right to deny admission. Admission is subject to compliance with applicable laws, by-laws, regulations and CN Tower conditions of use which can be obtained from the CN Tower or at www.cntower.ca . Failure to comply with the rules may result in non-admission or expulsion.

All prices are listed in Canadian dollars. Applicable taxes not included in published prices. Prices are subject to change without notice. Children 3 and under receive complimentary admission to the CN Tower.

Conditions of use for Timed Tickets

Visit:  Timed ticket is valid for one visit on the date/time specified on the ticket.

Sale of Ticket:  All online ticket sales are final; tickets are non-refundable, cannot be exchanged, and cannot be re-printed onsite.  

Date/Time:  Tickets will only be accepted for expedited elevation for the date/time specified on the ticket.  There is no ability to change date/time onsite once the ticket is purchased.  If date/time is missed, ticket purchaser may elect to return at another time of the day and join the regular observation elevation line.

Arrival:  Timed ticket holders should plan to arrive at least 15 minutes in advance of the time stated on the ticket.

SkyPod:  SkyPod is not available for timed elevation.  Timed-ticket General Admission purchasers may elect to purchase SkyPod on arrival at CN Tower to join the general SkyPod elevation line.

Conditions of use for Combo Tickets

Limited quantity available.  Tickets on sale for a specified period of time, or until sold out. Tickets are sold online only.  Tickets are valid for 90 days from the date of purchase.  A maximum of 8 tickets per transaction.  Purchasers are not required to visit both attractions on the same day.
 

Additional EdgeWalk Terms and Conditions

For information on EdgeWalk reservations edgewalkinfo@cntower.ca

1. Walkers must:

Weigh more than 75 lbs/34 kg and less than 310 lbs/140 kg

be 13 yrs. of age or older.  Ages 13-17 must be accompanied by a parent / legal guardian to provide written consent. (Parent / legal guardian does not need to accompany EdgeWalker on the "Walk") 

Be in good physical health, have full body control and hand-eye-foot coordination and able to walk independently (without walking aids or medical devices

2. You may not participate in the EdgeWalk if:

Pregnant

Have broken bones

Have undergone surgery in the last 6 months or are experiencing ongoing symptoms

Have experienced a seizure in the past 6 months and do not hold a driver's license for this reason

Have chest pain or shortness of breath

Under the influence of any drug (legal or illegal) or alcohol

3. The following conditions may impact the ability to Walk safely:

All heart conditions (including high blood pressure)

All respiratory conditions

Missing or partly missing limbs (prosthetics are not permitted)

Vertigo, dizziness or loss of balance

Visual impairment (except those wearing prescription glasses or contact lenses)

4. Prior to participating in EdgeWalk, Walkers will be subject to:

Screenings for narcotics, explosives and alcohol consumption

Metal detection and physical pat down to remove all fall hazards

The only allowable personal article (other than clothing) on the EdgeWalk is eye glasses

5. CN Tower reserves the right to request ID of the Purchaser for tickets sold.

6. All hours and operating schedules are subject to change without notice and all attractions or events are subject to closing or cancellation due to weather conditions or venue capacity.

7. EdgeWalk Tickets may not be used with any other promotional offer unless specifically designated.

8. EdgeWalk reserves the right to decline participation or modify an individual walk experience. The health and safety conditions of the walk are subject to change at CN Tower’s discretion. 

9. EdgeWalk tickets are for a specific time and date and are a non-refundable purchase.  Changes to the date and/or time of a reservation are permitted up to 72 hours before the Walk, subject to availability, for a full credit against a future EdgeWalk for up to 12 months.

10. Use of tickets by anyone other than the purchaser (or whom they have designated) will result in confiscation of the tickets without refund and ejection from the premises. Ticket permits access to only those attractions indicated on the ticket.  

11. Management reserves the right to revoke tickets at any time without refund if misused, abused, or if the holder fails to abide by the policies, rules and regulations of CN Tower. Ticket holders may be removed at any time by refund of the purchase price.

12. The holder of tickets agrees to the posted regulations and conditions of use of CN Tower. 

13. Tickets grant a revocable license to the holder, or their designate, for one time admission, as well as use of applicable attractions (subject to age/height/time restrictions) on any regularly scheduled day of operation.

14. Tickets must be presented at the admission gates upon visit without exception or full admission and attraction fees will apply.

15. Elevation Advisory! CN Tower advises caution if you suffer from a heart condition, high blood pressure or any balance impairment.

16. Tickets may not be used for advertising promotion (including contests and sweepstakes) or other purposes without the prior written consent of CN Tower management

17. Photographs or video tape taken at CN Tower may not be used for any commercial purpose. CN Tower reserves the right to take photographs/video of guests while on CN Tower premises to be used for commercial or promotional purposes. CN Tower management reserves the right to remove from the premises those visitors breaking any law or regulation, without compensation. 

18. Release - Ticket holder assumes all risks and danger of, and releases Canada Lands Company CLC Limited, CN Tower, and their management, partners, agents or employees from any liability for personal injury, property loss or damage, whether occurring prior to, during or after visiting CN Tower premises and whether caused by negligence or otherwise.

19. For additional information about the venue, call (416) 868-6937

Wheelchair accessible EdgeWalk

What is a wheelchair accessible EdgeWalk?

It’s a specially designed wheelchair to allow wheelchair using participants who meet our criteria the opportunity to experience the thrill of EdgeWalk. The existing safety equipment harness and overhead trolley system are exactly the same. We have adapted the participant suit for ease of dressing and there is a uniquely designed one piece wheelchair which has its own attachment to the overhead trolley. 

How to Book a wheelchair accessible EdgeWalk?

Accessible EdgeWalks will be available daily and must be booked by telephone. Please call 416-601-3833 to discuss your specific needs and arrangements.