Taking safety to new heights
What can you expect when visiting the CN Tower?
Our Security team inspects every bag and uses a metal detector to scan for prohibited items. We also randomly screen for explosives, and the premises are under video surveillance at all times. Our walk-through metal detectors are compliant with applicable electromagnetic standards on human exposure and pacemaker safety.
To ensure the safety of our employees and guests, any prohibited items found will be confiscated and not returned.
List of prohibited items
- Weapons or items that appear to be weapons, including toys and replicas; explosives, fireworks and ammunition; knives; mace or pepper spray designed for use on humans or animals; and construction equipment such as tools and ropes (without prior authorization)
- Narcotics (unless with a prescription) or open alcohol
- Spray paint and paint markers (graffiti tools)
- Gang paraphernalia
- Full face masks, oversized costumes or mascot apparel (without prior authorization)
- Skateboards, scooters
- Flags and banners
All CN Tower employees are trained in health and life safety, including evacuation procedures. In the event of an emergency, please follow instructions delivered over the public address system, or from uniformed employees and security personnel.
Guests must wear proper attire at all times, including a shirt and shoes. We reserve the right to deny entry to anyone in attire we consider inappropriate or that may detract from other guests’ experience.
The CN Tower practices Smart Serve, which means we do not permit outside open alcohol on the premises. Guests displaying intoxication will also be denied entry.
Guests, contractors and visitors are expected to adhere to the Customer Code of Conduct. Failure to do so will result in immediate removal from the premises. Ticket holders may also be removed at any time, with the purchase price of their ticket refunded. For those found breaking any law, regulation or venue policy, we also reserve the right to remove them without compensation.
COVID-19 and other illnesses
While masks are not required, we support each person's decision to wear a mask if they choose.
Hand sanitizer stations can be found throughout the Tower and we recommend washing or sanitizing your hands regularly.
If you are experiencing any symptoms of COVID-19, we ask that you postpone your visit to the CN Tower and contact your health care provider. Please contact Guest Services if you have any questions or concerns ahead of your visit, or if you need to reschedule your booking because you are feeling unwell.
CN Tower awarded #SafeTravels Stamp
Safe Travels stamp issued by the World Travel and Tourism Council and the Tourism Industry of Ontario
The CN Tower is delighted to announce it has been awarded the #SafeTravels Stamp by the World Travel & Tourism Council. The Safe Travels Stamp is an international symbol designed to allow travellers to recognize governments and companies around the world, which have adopted health and hygiene, standardized protocols – so consumers can experience ‘Safe Travels’.